1. How can I get information after I have paid for the order?
We will e-mail the tracking number of the express company to you as soon as we receive the tracking number within 24 hours .

2. When and how can I check on my order status?
Normaly, during 24 hours to 48 hours ,you can track your package(s) online.

3. How can I contact you if I have a question?
We prefer to be contacted by email(see contact us) or via MSN.

4. What shipping way can we do ?

Our Available shipping ways are : EMS ,DHL ,TNT ,UPS ,FEDEX ,DDEX .

5. How long does the  shipping time?
The delivery time will be 4-7 business days.Sometimes faster .Please note that business days do not include holidays or weekends.

6. Do you ship to International locations (any countries other than USA and Europe)?
Yes. We are currently shipping to many international locations.

7.  What's minimum order?
For different products, the minimum order is different.Usually ,samples or larger order is both ok .

8. Does your price include the shipping cost?
Our price including the shipping cost for EMS as shipping way .

9. Can I order samples at first time?
Yes, we accept samples orders.Ordering procedures are the same as mentioned above. 
 
10. What is your payment?
The payment way we prefer are Western Union, Money Gram and Bank Transfer (T/T) .

11. Do you agree COD?
Sorry, we do not agree to send the goods before paid.

12. Do you accept L/C as payment way ?

Yes  ,we can do L/C at sight ,and do sea shipping for our customers .if u order large order ,we can produce our products from our own factory and do timely shipping .